Returns & Exchanges

Do you accept returns?

Yes. We accept returns within 14 days of delivery, provided the item is unworn and in its original packaging.

How do I start a return?

Simply contact us via our Contact page with your order number or email contact@lumerajewellery.com and we’ll guide you through the process.

Are earrings returnable?

For hygiene reasons, earrings cannot be returned unless faulty.